Shipping policy

🚚 Shipping Policy

Last Updated: [01/04/2026]

Thank you for shopping with us! Below are the details of our shipping process.

📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, it will be shipped immediately.

🚛 Shipping Time (UAE)
We offer delivery across the United Arab Emirates.

  • Standard Delivery: 3–7 business days

  • Express Delivery (if available): 1–3 business days

Delivery times may vary depending on your location and external factors.

💰 Shipping Charges

  • Free Shipping on orders above [100 AED]

  • Standard Shipping Fee: [18 AED]

Shipping charges will be calculated at checkout.

📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package in real-time.

⚠️ Delays
While we aim to deliver your order on time, delays may occur due to:

  • High demand

  • Weather conditions

  • Courier issues

We appreciate your patience in such cases.

❌ Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery at:
📧 [tinomart2026@gmail.com]

We will assist you as quickly as possible.

📞 Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: [tinomart2026@gmail.com